Citizens

2.6(25)· Google2.6 out of 5 from 25 reviews (Google rating)Bank
Open now · closes 4:00 PM

Quick facts

Citizens is a bank at 6465 Orchard Lake Rd in West Bloomfield, MI, open Mon–Sat from 9:00 AM. Call +1248-851-1343 for details.

Address
6465 Orchard Lake Rd, West Bloomfield Township, MI 48322
Phone
+1248-851-1343
Hours today
9:00 AM – 4:00 PM

About Citizens

Citizens is a bank at 6465 Orchard Lake Rd in West Bloomfield, MI. The location has an ATM and wheelchair-accessible parking. In its business description, Citizens invites questions about buying a home, paying for college, saving for retirement and managing debt. These are topics the bank identifies as areas for financial discussion, rather than a detailed list of services confirmed for this location.

The broader Citizens network includes approximately 1,100 branches across 15 states and around 3,100 ATMs. Customers can also connect with the bank online, through its mobile app and through a customer contact center. Citizens identifies itself as a Member FDIC and an Equal Housing Lender. This location has a Google rating of 2.6 out of 5 from 25 reviews; the supplied information does not include review text explaining those ratings.

Known for

  • ATM at the location
  • Wheelchair-accessible parking
  • Online and mobile banking access
  • Home, college and retirement money questions

Google rating breakdown

25 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★8
  • 4★2
  • 3★0
  • 2★3
  • 1★12

What people mention

Topics counted across Google reviews.

  • accounts×5
  • name×4
  • check×3
  • pay×2
  • fraud×2
  • credit×2
  • kind staff×2
  • branch manager intervention×2

What reviewers say elsewhere

  • “Tellers are typically friendly and remember your name which is amazing. The big but, corporate customer service is far worse than eveb xfinity. I have a checking account for around 20 years with citizens and not once did I bounce a chec…”

    — Aaron Gerchak, August 6, 2026 · google

  • “Been a member for a long time. Needed to add money to cover our mortgage for the next day. Put money into atm. Machine spit few hundreds back out. Tried to put in again. Money kept all the cash. Called them and they said to wait there. …”

    — Team Endo, August 1, 2026 · google

  • “The people here are always very kind and helpful every time I come in. I’ve had some bad experiences at other branches, so it was really nice to feel welcomed and actually helped with my issues. I definitely appreciate the service here.”

    — Barbra Richman, March 5, 2026 · google

  • “They don’t care about the customer, I was supposed to receive a replacement card, never happened and I haven’t had gas all week”

    — Mu Sheikh, January 19, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

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Within walking distance

Citizens — frequently asked

Is Citizens open on Mondays?
Yes — Citizens is open Monday from 9:00 AM to 4:00 PM.
Where is Citizens?
Citizens is at 6465 Orchard Lake Rd, West Bloomfield Township, MI 48322.
What is the phone number for Citizens?
You can reach Citizens on +1248-851-1343.

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